New Keynote 2021 – Service – It’s A SHOW

    Excited this week to release one of my NEW Keynote presentations for 2021 – Service – It’s A SHOWNever before has the interaction with our clients and customers been so important. Never before have we had an opportunity as powerful as this to delight, empower and inspire our customers to do business with us. The ‘famous’ […]

Podcast: Leadership Versus Management

Leadership Versus Management… what is the difference between leadership and management and can we be good at one and not the other? It times of natural disasters and major challenges ‘Leadership’ is always under the spotlight, and rightly so, because it is in these times a country, or a community, needs a strong leader to […]

Nothing works like networking

Nothing works like Networking julie cross

  As described in the dictionary a network is an arrangement or pattern of intersecting lines, so if we talk about networking with people perhaps it could be described as utilising the arrangement and pattern of intersecting lives! Welcome to your network. Effective networking has been and still continues to be an essential ingredient in business and personal […]

Podcast: Service, service, service!! What happened to service??

Service, service, service!! What happened to service?? I hear business’s complaining about business… blaming on line shopping… well how about we get back into our circle of influence, control what we can and lift our standard of service and get back to connecting with our customers! My little rant on that!   Subscribe to the […]

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