Category Archives: Podcast

Customer Service

Customer Service

  Being a merchant of wow in this ‘experience economy’. Great lessons from my encounter with Fuel Cafe in South Brisbane. It really is the ‘experience economy’ so let’s make sure we are focussing on the experience and not just the product we are selling. Subscribe to the podcast on iTunes here or Spotify

Being inclusive in Action!

Being inclusive in Action!

My son Thomas who is ‘Living with Autism’ finished school last year, I was asked to say a speech at his ‘Graduation’… this is a celebration of what being inclusive really looks like because it is a easy to talk about being inclusive but what does it really mean?   Subscribe to the podcast on iTunesContinue Reading

Happy New Year…

Happy New Year…

      Happy New Year… I know it is February already, so has it started as you hoped, what are your expectations for this year? Well, this is what I predict and I know for sure. 😉 Enjoy the show? Subscribe to the podcast on iTunes here or Spotify

Feeling for my fellow humans

Feeling for my fellow humans

  Feeling for my fellow humans… Empathy for everybody going through some big challenges… especially my friends in Townsville right now! She gets a little emotional! Subscribe to the podcast on iTunes here or Spotify

Powered by WishList Member - Membership Software